Privacy Policy

1. Information We Collect

When you contact us by email or WhatsApp, we receive the information you choose to send. This may include your name, company, email address, telephone or WhatsApp number, business address and communication records.

For quotations, sample development and orders, you may also provide product specifications, quantities, artwork, logos, reference files, packaging requirements and delivery details. Please share only the personal information needed for your request.

Website hosting and communication services may process technical information, such as an IP address, browser details and access logs, to deliver and protect their services. The information processed by a third-party service is also subject to its own privacy notice.

2. How We Use Information

We use inquiry and order information to respond to you, review specifications, prepare quotations, develop samples, coordinate production, arrange delivery and maintain the related business records. Information may also be needed to address disputes, protect our rights or meet applicable legal obligations.

Inquiry channels: This website uses email and WhatsApp links for inquiries. It does not provide a website submission form or an online account.

3. Cookies

Cookies are small files that websites can place on your device. The current site does not install analytics or advertising cookies through its own website code.

Current configuration: We have not enabled Google Analytics, Google Ads or advertising pixels on this website. There is no analytics or advertising consent tool on the site because those features are not installed. Third-party sites or apps you choose to open may use cookies under their own policies.

4. Website and Communication Services

Website hosting and email services support access to this site and our communications. If you choose WhatsApp, its service processes information under its own privacy terms; this policy describes how KeychainWise handles the information it receives from you.

Analytics and advertising: None are currently enabled on this website. If we add these services, the privacy information and any required consent controls will be reviewed before they are used.

5. Data Sharing

Information may be shared where needed to respond to an inquiry, carry out an order, provide the relevant service or meet a legal requirement. We limit the information shared to what is relevant to that purpose.

Depending on the request or order, recipients may include email and hosting providers, WhatsApp, relevant production or testing partners, freight forwarders, carriers and authorities where disclosure is required. Sharing a design for production or testing remains subject to the agreed confidentiality requirements.

6. Data Retention

The retention period depends on the information and its purpose. Inquiry and order records may be needed for follow-up, fulfillment, accounting, dispute handling or applicable legal requirements. Contact us if you want information about a particular record or wish to request its deletion; some records may need to be retained for a valid business or legal reason.

7. Data Security

Internet communications and storage cannot be guaranteed to be completely secure. Please avoid sending sensitive personal information that is not needed for a business inquiry. If you believe information sent to us has been accessed or used improperly, contact us so the concern can be reviewed.

8. Your Rights

Depending on the law that applies to you, you may have rights to access, correct or delete personal information, restrict or object to its use, receive a portable copy, or withdraw consent where processing relies on consent. These rights may be subject to conditions and exceptions, and you may be able to complain to the relevant data protection authority.

To submit a privacy request, contact info@keychainwise.com. We may ask for information needed to verify your identity and understand the request.

9. International Data Transfers

KeychainWise operates in China, and communications or order services may involve providers in other countries. Information may therefore be processed outside your country. Where applicable law requires specific protections for an international transfer, those requirements must be addressed for the relevant processing.

10. Children’s Privacy

This website is intended for business buyers. If you believe a child has sent personal information to us, please contact us so we can review the information and take appropriate action.

11. Changes to This Policy

We may update this policy if our services, website configuration or data practices change. The current policy will be available on this page. Its effective date is not automatically reset by routine website edits or deployment.